Insurance AI Solutions Day · Winter 2027

Sessions

• ↳ Session 1

  Pilot to combined ratio: which AI bets made the 2027 plan

  Carrier CIO/CTO panel. Carriers are placing fewer, bigger AI bets. Hear how technology leaders measure claim close time, cost avoidance and adoption.

• ↳ Session 2

  Underwriting intake is table stakes. What comes next?

  Case study (chief underwriting officer or MGA with its vendor) plus analyst framing. Document ingestion is now table stakes; the next gains are in case analysis, auto-underwriting and zero-touch submissions.

• ↳ Session 3

  Claims demo-off: FNOL → triage → settlement, with humans in the loop

  Demo-off — three vendors, eight minutes each, on one standard claim, judged by two chief claims officers. Agentic claims handling is arriving in triage, reserving and litigation, but change management decides the value.

• ↳ Session 4

  Fraud, data & decisioning: "Your AI isn't failing. You are."

  Fireside with a data leader and a fraud vendor. Fraud detection and data governance are where AI decisioning succeeds or fails — usually on the data and operating model, not the model.

• ↳ Session 5

  Distribution & service agents: AI that sells and serves

  Case study plus two lightning demos. AI agents are starting to quote, bind and service policies; learn where they help agents and customers and where they need guardrails.

• ↳ Session 6

  The CAIO wave: governance, talent, and the claims workforce

  Chief AI officer roundtable. Carriers are appointing chief AI officers; compare how they set governance, build talent and manage effects on the claims workforce.

• ↳ Session 7

  Lightning: insuring AI risk as a new line

  15-minute fireside. AI risk is emerging as an insurable line of business in its own right.